Home Health CAHPS
Cover all the bases for your survey needs
About the Survey
The Home Health Consumer Assessment of Healthcare Providers and Systems Survey (HHCAHPS®) is designed to measure the experiences of people who receive home health care from Medicare-certified agencies. The survey consists of 34 questions that provide information about the selected patients’ care by the home health agency; issues related to pain and medication; and patients’ general demographics. The responses to these questions are reported across the dimensions at the bottom of the page.
Who's Required to Complete the Survey?
All Medicare-certified Home Health Agencies (HHAs) must participate in Home Health CAHPS to receive their full Annual Payment Update (APU). However, agencies that have fewer than 60 survey-eligible patients in the previous year are exempt.
Partnering with PRC
PRC has been granted approval as a Home Health CAHPS survey vendor since the program’s introduction in 2010 and is qualified to conduct the survey by telephone. PRC is a trusted partner for organizations that strive for loyalty and excellent patient experiences.
Subscribe to Receive CAHPS Updates
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