In-Center Hemodialysis CAHPS
Cover all the bases for your survey needs
About the Survey
Developed jointly by the Centers for Medicare & Medicaid Services (CMS) and the Agency for Healthcare Research & Quality (AHRQ), the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS®) is the first survey to focus solely on a chronic disease and the first standardized, national survey to publicly report patients’ perception of dialysis care received for End-Stage Renal Disease (ESRD). The survey consists of 59 questions that evaluate patients’ experiences in the dialysis center and gather key demographic information
Who's Required to Complete the Survey?
CMS factors ICH CAHPS survey results into its ESRD Prospective Payment System (PPS) for qualifying dialysis centers. The key requirement for participation is the number of survey-eligible patients a center served during the previous calendar year. Facilities serving 30 or more eligible patients are required to administer the survey twice each year, while facilities serving fewer than 30 patients are not required to administer the survey, but can do so if they choose. Non-qualifying dialysis centers must submit the Facility Non-Participation Form annually.
Partnering with PRC
PRC has been granted approval as an ICH CAHPS survey vendor since the program’s introduction in 2014 and is qualified to conduct the survey by mail or telephone.
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