About
Who is PRC & What Sets Us Apart
At PRC, our mission is to amplify the voices of healthcare organizations, patients, and communities through high-quality survey research, analytics tools, and coaching. We partner with organizations to support their efforts in improving healthcare for all by becoming better places for patients to be treated, physicians to practice medicine, and employees to work.
What Sets Us Apart
- Dedicated, Consistent Team: Say goodbye to rotating project teams and generic ticketing systems. You’ll work with a committed team that knows your organization and is just a direct call or email away.
- Real-Time Support & Expert Guidance: Our all-inclusive model ensures immediate support and ongoing expertise—no waiting, no hand-offs, just help when you need it with a consultant for improvement efforts.
- Flexible Reporting & Analytics: Unlike competitors with rigid or hard-to-navigate platforms, we offer adaptable tools that let you track and analyze what matters most to you.
- Reliable CAHPS® Response Rates: Our CAHPS partnerships deliver guaranteed and consistent return volumes—no guessing games or unexpected drops in response counts.
- Actionable, Timely Data Capture: Capture patient experience data closer to the point of care, not months later. Our system reflects when the care happened—not when the survey was returned—so your results align with your improvements.
Meet Our Patient Experience Leaders
Audrey Page, CPXP
Senior Vice President, Patient Experience Solutions
Connect with Audrey on LinkedIn
Karla Cardoza, MPH, CPXP
Patient Experience Consultant
Connect with Karla on LinkedIn
