Child HCAHPS
Cover all the bases for your survey needs
About the Survey
The Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS®) is designed to measure the experiences of pediatric inpatients and their families so that healthcare organizations can use the insights and information gathered in the survey to enrich and improve their delivery of care. The survey focuses on the aspects of care that pediatric inpatients and their parents say are most important to them. Because the inpatient experience is most clearly observed and felt through their eyes and their perceptions, they are the best source for this vital information.
Who's Required to Complete the Survey?
The Child HCAHPS survey is fielded to parents/guardians of inpatient children under the age of 18. Hospitals can elect to use this tool to measure the perceptions of their pediatric inpatient units.

Partnering with PRC
Because the Centers for Medicare & Medicaid Services (CMS) do not yet require or regulate this program, no formal list of approved vendors exists. However, PRC was proud to facilitate data collection for the field test in 2013 for several selected hospitals. Additionally, PRC is currently administering the survey for hospitals that use this instrument to increase the effectiveness of their own internal process improvement efforts.
PRC will apply for approved vendor status for all upcoming CAHPS programs, with the expectation that all applications will be approved.
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